ASIC Application Payment Terms

Unless a company account has been established, full payment for the ASIC Application is required upfront by credit card. Where a company account has been established, full payment for the ASIC Application is required as per the payment terms shown on the invoice.

The amount charged is for the administrative services provided by Aviation ID Australia to process the application, regardless of whether a physical card is issued or not. Administration services commence immediately and are deemed actioned once the application is submitted to Aviation ID Australia, therefore the amount paid is non-refundable.

Aviation ID Australia will not issue a refund where:

• The applicant cannot, or will not, provide documents requested by Aviation ID Australia that we deem necessary to process an application.
• The applicant, or their employer, chooses to withdraw an application due to change of mind, resignation or job loss, or any other change in operational need.
• The applicant is found to be not eligible by AusCheck or is not issued an ASIC for any other reason within the regulations.
• The processing time is delayed due to AusCheck’s background checking timeframe. AusCheck is a separate government body, delays at AusCheck are beyond our control and not the responsibility Aviation ID Australia.
• The ASIC is cancelled or suspended either before or after it is issued.

This payment policy does not exclude any rights an applicant may have under Australian Consumer Law.